bug accessing my web library (or anything when logging in)

edited September 21, 2021
Logging in and trying to access my web library I get a blank page with a Zotero 'Z' in the middle of the page...nothing loads. This is the same scenario for my colleagues (not linked to user). I have logged in and out and have the same issue accessing all our papers.
  • edited September 21, 2021
    Which browser? Are you able to test a different one?
    Edit: also, how long have you waited? On my end I'm seeing the Z for a minute or so before the library shows up
  • There seems to be a problem server-side, we will look into it.

    In normal circumstances, when loading web library, Zotero 'Z' should only appear for a couple of seconds or so.
  • edited September 21, 2021
    Safari Version 14.1.2 (16611.
    Chrome Version 93.0.4577.82 (Official Build) (x86_64)
    after 5 mins nothing on both....
  • This seems to have been fixed - everything is back to normal, thank you
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