Sync on new computer does not work - time out

I am trying to get my Zotero database being synched on a new computer, but unfortunately I keep getting a "request timed out" error message. I already tried reinstalling the programme and changing the password, but to no avail.

The "reset" tab is not working (not active).

I would welcome your advice on how to get Zotero running on my new computer.

Many thanks!
Chris
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