Zotero crashed after importing from a ris file.

itaoshengye
Report ID: 1988071671

hi,
the version of zotero is 5.0.97-beta.42+d8af5b792.
After I choose the File-Import and select the RIS file(named '*.ris'), the Zotero crashed. But the item was shown in 'unfiled items'. The importing part was finished but why the program quit immediately?

Thanks
Todd
  • dstillman
    This happened immediately, not after a long import period? How large is the RIS file?
  • itaoshengye
    yes, happened immediately, the 'successfully imported item' information windows just flashed then Zotero quits. After restart Zotero, the item in 'unfiled items' was found.

    The RIS file just contains a single reference, exported from RSC(ROYAL SOCIETY OF CHEMISTRY) website, about 2 kB.

    BTW, the BibTex of the same reference exported from website was successfully imported without crashing Zotero.
  • dstillman
    Can you share the RIS file? Either upload it somewhere or email it to support@zotero.org with a link to this thread?
  • itaoshengye
    ok, emailed the RIS file to support@zotoro.org.

    Thanks
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