Zotero connector not working

Patriciagrant

In chrome - blue page icon - option of saving to my library only - snapshot.
Reported error online Report ID 35003640

Patriciagrant

Help please - The zotero icon is a blank page - letting me save to one file only as a snapshot

DWL-SDCA

What URL?

Patriciagrant

[JavaScript Error: "TypeError: Cannot read property '344' of undefined
at Object.injectScripts (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/background.js:327:45)
at chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/background.js:266:36"]

[additional output removed — D.S.]

Patriciagrant

Report ID: 101564424

Patriciagrant

ANU and any other URL via Google Chrome

Patriciagrant

Your error report has been submitted.

Report ID: 714260414

Please post a message to the Zotero Forums with this Report ID, a description of the problem, and any steps necessary to reproduce it.

Error reports are not reviewed unless referred to in the forums

Patriciagrant

[JavaScript Error: "Error: Only 0 translators present in cache. Resetting
at Object.init (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/translators.js:85:20)
at Object.update (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/translators.js:264:47)
at Object.update (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/repo.js:102:29)
at async chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/repo.js:49:6"]

[additional output removed — D.S.]

dstillman

@Patriciagrant: First, please stop creating new threads for the same issue — you opened six different threads, which I've merged into this one.

If you're having trouble saving, see Troubleshooting Problems Saving to Zotero, and if you get to the end provide the information requested.

Patriciagrant

Why do I have to stop creating new threads when none of them are being addressed???? It is the same ISSUE but it is still UNRESOLVED

dstillman

You seem to have some significant confusion about how this all works, so please read through the forum guidelines in their entirety before posting here further.

Once you've done that, come back and acknowledge that you've read it, provide the information we've asked for, and we'll help you further. Until then, further posts of yours won't be allowed — you can't just spam our forums and argue with us if you want us to help you.