Upgrade StorageIncomplete Bibliography Entry
Two users in a group experiencing this problem:
User #1. Last week I entered a journal article into my Zotero database. When I generated a bibliography entry for that journal article the page numbers did not show up. I deleted the page numbers in Zotero, re-entered them, tried two different formats (951-972 and 951-72), quit Zotero, closed Word, started everything back up, refreshed, etc. Nothing worked. I finally manually entered the page #s in the bibliography. The next time I refreshed Zotero, a dialog box popped up alerting me that bibliography entry had been edited and asking if I wanted to keep the edits. I confirmed I wanted to keep the edits, and that entry appears to be stable.
User #2. Yesterday, a colleague working in the same database experienced a similar problem. In her case, (again for a journal article), the name of the journal, volume, page numbers, and publication date were all missing. I checked her entry. It looked fine. I then opened a test document and created a bibliography entry using that reference. In my test document the bibliography was perfect.
What is the best approach for us to adopt when this happens?
Thank you,
Elizabeth Belasco (User #1)
Carmi Orenstein (User #2)
User #1. Last week I entered a journal article into my Zotero database. When I generated a bibliography entry for that journal article the page numbers did not show up. I deleted the page numbers in Zotero, re-entered them, tried two different formats (951-972 and 951-72), quit Zotero, closed Word, started everything back up, refreshed, etc. Nothing worked. I finally manually entered the page #s in the bibliography. The next time I refreshed Zotero, a dialog box popped up alerting me that bibliography entry had been edited and asking if I wanted to keep the edits. I confirmed I wanted to keep the edits, and that entry appears to be stable.
User #2. Yesterday, a colleague working in the same database experienced a similar problem. In her case, (again for a journal article), the name of the journal, volume, page numbers, and publication date were all missing. I checked her entry. It looked fine. I then opened a test document and created a bibliography entry using that reference. In my test document the bibliography was perfect.
What is the best approach for us to adopt when this happens?
Thank you,
Elizabeth Belasco (User #1)
Carmi Orenstein (User #2)
But it sounds like you may be referring to citations/notes rather than bibliography entries, since that's what the modification warning that Zotero shows is about. For a citation or note, you'd add a page number by customizing the citation. The page range in the Zotero entry is irrelevant in that case, since that's about the entire entry. Most likely she cited a different item, deleted it (instead of merging items), and added or edited a different item with correct metadata. You can always see the item associated with the citation — if there is one — by clicking on the citation (not the bibliography entry), clicking Add/Edit Citation, clicking on the blue bubble, and looking for an "Open in [library]" button at the bottom. If there's no button, the item no longer exists in Zotero or was created in a different library.