not able to save any article (google scholar) after installing zotero

Julwomen
Berichts-ID: 1570133089
Firefox: 3.5.2
Zotero: Version 1.0 and 2.0 beta

Hey all!
I installed Zotero 2.0 beta without any problems. I tried Zotero on google scholar by searching for different catchword. When clicking on the folder symbol in the adress bar of firefox I do not even see the little menu where you normally select the articles you want to save. Instead of I always see the same error message "Artikel konnte nicht gespeichtert werden" (article could not be saved). Searching for some other catchword in google scholar I sometimes get the little menu but when trying to save one of the mentioned articles I see the same error message again and again. We also checked the zotero and firefox settings and uninstalled zotero 2.0, installed zotero 1.0 (both for about four times) but I still have the same problems in both versions. Has anybody experience with that kind of problem? I would be very grateful for your help!

Many Thanks
  • adamsmith
    http://www.zotero.org/support/troubleshooting_translator_issues
    make sure you follow all steps there.
    Provide a sample URL that isn't working.
    Check if other translators (e.g. your University library or JSTOR) are working.
  • lbilyk
    HELP!! I have downloaded everything and even get to the point where it's telling me that saving is in process, but after the message box goes away, my library is empty.

    Please, I am in need of some suggestions.
  • Bionatsci
    All the troubleshooting steps anyone without more specific information would be able to suggest are detailed in the link Adam has given above. As Adam says, make sure you follow all the steps there.

    If you have already tried all the steps and they haven't helped could you provide a sample URL that isn't working?

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