Windows page goes blurred

mles · July 28, 2021

I have been using Zotero for a long time but recently I find that when I am citing a reference, the Word page sometimes becomes blurred as I add the reference from Zotero. The previous page and the next page are fine but the one I am working on cannot be read. If I save and close the document it all comes back OK

I am using Windows 10 and so far as I am aware all of my programmes are up to date

If you have any suggestions I would really appreciate them

Les

dstillman · July 28, 2021

This sounds like a Word or Windows problem, not a Zotero one, but can you take a screenshot, upload it somewhere (e.g., Dropbox or Google Drive), and provide a link here?

mles · July 29, 2021

Thanks, I will do that next time it happens

mles · August 3, 2021

Did a complete download of Office including Word but the problem continues. https://docs.google.com/document/d/1Fm5DiUVv4UbM2pEEaMTgXiM5mCB6EYKi/edit?usp=sharing&ouid=116450573963332660485&rtpof=true&sd=true

dstillman · August 3, 2021

That's not a public link, so we can't view that.

mles · August 5, 2021

Sorry, public now. I have also re loaded Zotero and will see how it goes