Zotero desktop app won't open
Hello, I am new to Zotero and I am having problems with the desktop app crashing on opening.
I downloaded version 5.0.96.2 and it is installed on my local disk
Windows 10 (64bit) OS
I was able to open it and start using it several times. Now, when I try to open the app, it just flashes on the screen and closes.
Robert
I downloaded version 5.0.96.2 and it is installed on my local disk
Windows 10 (64bit) OS
I was able to open it and start using it several times. Now, when I try to open the app, it just flashes on the screen and closes.
Robert
Are you running any sort of non-standard security software on this computer?
I am not sure where to find the crash report from Windows.
Security software is Sophos anti-virus that was provided by the University.
It appears that I can open a new profile, but that was after re-install.
Before, it would open, but only flash on the screen for a second before closing again.
Hope this helps! So, far I prefer this to Mendeley which I have been using for the past 5 years.
Robert