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Word could not communicate with Zotero
dstillman
June 23, 2021
This discussion was created from comments split from:
Doubt - Is Zotero compatible with Windows 7, 64-bit or windows 10 operating system?
.
Stella Martins
June 23, 2021
I'm still struggling to finish installing Zotero.
I've already done the installation, synchronization, the plugin was installed, but when I try to insert a reference in the Word document, this message appears.
"Word could not communicate with Zotero. Please ensure Zotero is running and try again. If this problem persists, see
https://www.zotero.org/support/word_processor_plugin_troubleshooting
.
Can you help me?
dstillman
June 23, 2021
edited June 23, 2021
Assuming you actually have Zotero open on the computer when you're getting this error, see the things suggested for that error on that page:
https://www.zotero.org/support/word_processor_plugin_troubleshooting#communication_error_or_non-responsive_plugin_buttons
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I've already done the installation, synchronization, the plugin was installed, but when I try to insert a reference in the Word document, this message appears.
"Word could not communicate with Zotero. Please ensure Zotero is running and try again. If this problem persists, see
https://www.zotero.org/support/word_processor_plugin_troubleshooting.
Can you help me?
https://www.zotero.org/support/word_processor_plugin_troubleshooting#communication_error_or_non-responsive_plugin_buttons