Not syncing after upgrading storage

m.simoes

Hi,

I've reached the limit and I have upgraded my storage, but it still doesn't sync. Any ideas?

Thanks!

Report id 268938513

dstillman

You don't appear to be syncing with the account you're posting from.

You can check the account you're syncing from by looking in the Sync pane of the Zotero preferences. Email storage@zotero.org to request a transfer of your storage subscription to the other account.

m.simoes

Oh no, maybe I have upgraded the wrong one!
I'll check, thanks