Invoice Request

everettseay

Good Day,

I am requesting an invoice/receipt from my past two purchases. I wonder if my University email marked the email receipts as spam because I never received anything. I looked at a few other similar forum posts and users mentioned that invoices can be viewed at https://www.zotero.org/settings/storage/invoice however that link does not appear to work for me.

Thanks in advance.
-E

adamsmith

Try with a different browser? The link should definitely work if you're logged in with an account that paid for storage (do make sure that's the case)

everettseay

I am logged in with an account that paid for storage. Apparently I did receive an email re: an invoice because I found it in my spam quarantine folder, but unfortunately I can't access the original contents.

Anyways, the link I posted takes me directly to: https://www.zotero.org/settings/storage

I've tried both Chrome and Internet explorer to no avail. Can anyone help?

brainfeed_james

I also have the same problem. Please can somebody advise on how to obtain a tax invoice?

Many thanks.

SuhanZhang

Good Day,

I am requesting an invoice from my past purchases. I looked at a few other similar forum posts and users mentioned that invoices can be viewed at https://www.zotero.org/settings/storage/invoice. However, that link only provides the receipt rather than an invoice.

fejfarJ

I have same problem, at the https://www.zotero.org/settings/storage/invoice there is only receipt, not the invoice. This document is not enough for our accountant.

4eldnips

I have the same problem. How to get the monthly invoice? The one time receipt is not enough for our accountant. Can I just delete my account and stop my credit card payment?