References missing in reference list

RLifset

In-text citations in my MS Word document aren't showing up in the reference list. I have used the "refresh" command and citations appear to have Zotero codes, so I'm not sure why this is happening.
How do I trouble-shoot this?

dstillman

You don't say exactly how you've checked, but make sure that the citations are still active:

https://www.zotero.org/support/kb/existing_citations_not_detected

Any active citation in the document should be added to the bibliography automatically. If you're not seeing that, and you're sure the citation is active, try deleting the bibliography and reinserting it.