Can't open Zotero desktop, even after uninstalling and reinstalling

Eric Ofosu-Dwamena

Database upgrade error

Error: Error(s) encountered during statement execution: disk I/O error [QUERY: SELECT COUNT(*) > 0 FROM fulltextItemWords WHERE itemID NOT IN (SELECT itemID FROM items WHERE itemTypeID=2)] [PARAMS: ] [ERROR: disk I/O error]
Zotero.DBConnection.prototype.valueQueryAsync<@chrome://zotero/content/xpcom/db.js:714:13
From previous event:
Zotero.Schema</this.updateSchema/updated<@chrome://zotero/content/xpcom/schema.js:206:17

Eric Ofosu-Dwamena

The error message is pasted as shown.

adamsmith

A disk I/O error is almost always a basic issue with Zotero's ability to access the database on your hard disk.

This can be caused by security software, by having the harddrive in an mounted or shared drive, or, in the worst case, by actualy hard disk failure.