Upgrade StorageInternal server error: API call from zotero-web-library.1620138805.js
Hello,
I am experiencing some anomaly on the web UI.
I would like to add a new URL to my library and nothing happens.
No changes in the list of folder.
I hope these details help your investigation:
- In Chrome DevTools I can see failed API calls to the "items" function:
Request headers:
======================
POST /users/=== PROBABLY MY USER_ID ===/items?format=json HTTP/1.1
Host: api.zotero.org
Connection: keep-alive
Content-Length: 288
sec-ch-ua: =========== I REMOVED IT
Zotero-API-Key: =========== I REMOVED IT
sec-ch-ua-mobile: ?0
User-Agent: ============== I REMOVED IT
Content-Type: application/json
Accept: */*
Origin: https://www.zotero.org
Sec-Fetch-Site: same-site
Sec-Fetch-Mode: cors
Sec-Fetch-Dest: empty
Referer: https://www.zotero.org/
Accept-Encoding: gzip, deflate, br
Accept-Language: en-US,en;q=0.9,hu;q=0.8
Payload:
=========
'[{"itemType":"webpage","url":"https://www.zotero.org/support/dev/start","title":"dev:start [Zotero Documentation]","abstractNote":"Zotero is a free, easy-to-use tool to help you collect, organize, cite, and share research.","accessDate":"2021-05-18T19:02:07Z","collections":["== I REMOVED =="]}]
Response headers:
======================
HTTP/1.1 500 Internal Server Error
Date: Tue, 18 May 2021 19:02:07 GMT
Server: Apache/2.4.46 ()
Strict-Transport-Security: max-age=31536000; includeSubDomains; preload
Access-Control-Allow-Origin: *
Access-Control-Allow-Methods: HEAD, GET, POST, PUT, PATCH, DELETE
Access-Control-Allow-Headers: Authorization, Content-Type, If-Match, If-None-Match, If-Modified-Since-Version, If-Unmodified-Since-Version, Zotero-API-Key, Zotero-API-Version, Zotero-Write-Token
Access-Control-Expose-Headers: Backoff, ETag, Last-Modified-Version, Link, Retry-After, Total-Results, Zotero-API-Version
Zotero-API-Version: 3
Zotero-Schema-Version: 3
Content-Length: 17
Connection: close
Content-Type: text/html; charset=UTF-8
I am experiencing some anomaly on the web UI.
I would like to add a new URL to my library and nothing happens.
No changes in the list of folder.
I hope these details help your investigation:
- In Chrome DevTools I can see failed API calls to the "items" function:
Request headers:
======================
POST /users/=== PROBABLY MY USER_ID ===/items?format=json HTTP/1.1
Host: api.zotero.org
Connection: keep-alive
Content-Length: 288
sec-ch-ua: =========== I REMOVED IT
Zotero-API-Key: =========== I REMOVED IT
sec-ch-ua-mobile: ?0
User-Agent: ============== I REMOVED IT
Content-Type: application/json
Accept: */*
Origin: https://www.zotero.org
Sec-Fetch-Site: same-site
Sec-Fetch-Mode: cors
Sec-Fetch-Dest: empty
Referer: https://www.zotero.org/
Accept-Encoding: gzip, deflate, br
Accept-Language: en-US,en;q=0.9,hu;q=0.8
Payload:
=========
'[{"itemType":"webpage","url":"https://www.zotero.org/support/dev/start","title":"dev:start [Zotero Documentation]","abstractNote":"Zotero is a free, easy-to-use tool to help you collect, organize, cite, and share research.","accessDate":"2021-05-18T19:02:07Z","collections":["== I REMOVED =="]}]
Response headers:
======================
HTTP/1.1 500 Internal Server Error
Date: Tue, 18 May 2021 19:02:07 GMT
Server: Apache/2.4.46 ()
Strict-Transport-Security: max-age=31536000; includeSubDomains; preload
Access-Control-Allow-Origin: *
Access-Control-Allow-Methods: HEAD, GET, POST, PUT, PATCH, DELETE
Access-Control-Allow-Headers: Authorization, Content-Type, If-Match, If-None-Match, If-Modified-Since-Version, If-Unmodified-Since-Version, Zotero-API-Key, Zotero-API-Version, Zotero-Write-Token
Access-Control-Expose-Headers: Backoff, ETag, Last-Modified-Version, Link, Retry-After, Total-Results, Zotero-API-Version
Zotero-API-Version: 3
Zotero-Schema-Version: 3
Content-Length: 17
Connection: close
Content-Type: text/html; charset=UTF-8
This is an old discussion that has not been active in a long time. Before commenting here, you should strongly consider starting a new discussion instead. If you think the content of this discussion is still relevant, you can link to it from your new discussion.
If you're still getting it, what are the exact steps you're taking to reproduce it?
Reproduction steps:
1. login
2. navigate to web library
3. click on "Add By Identifier"
4. paste an URL into the popped up field and press Enter
5. the request above sent by a fetch call to the REST API
6. response with HTTP status code 500
minor update to the bug report in the OP:
7. error message popped up:
"Error
Unexpected error: An error occurred"
JavaScript console records this trace:
"zotero-web-library.1620138805.js:1 Uncaught (in promise) TypeError: Cannot read property 'focus' of null
at zotero-web-library.1620138805.js:1
at Generator.throw ()
at j (zotero-web-library.1620138805.js:1)
at s (zotero-web-library.1620138805.js:1)"
and this is also logged:
[Violation] 'click' handler took 249ms
With only a JS notification:
"[Violation] 'click' handler took 158ms"
The OPTIONS and POST requests were OK (POST date in response header: Date: Wed, 19 May 2021 07:27:18 GMT).
Now I have just got the JS error popup.
So finally it is intermittent.
Just ignore it.
Next time I will try to describe the root cause more exactly.
Can you take a screenshot, upload it somewhere, and provide a link here?
Rather a toaster (?) - sorry I am not so familiar with those front-end terms.