Zotero failing to sync

totoro17

Report ID: 2032515324

Good evening everyone,

I'm a first-time visitor to the forum so please excuse me if I'm not doing this correctly. My error was that while adding a series of papers to Zotero, it stopped syncing at some point. There's nothing egregious about any entries that I added. They are standard articles and books. The messages are also pretty generic.

The behavior suddenly appeared (was working fine until 4 hours ago) so I can't really provide reproducible steps.

[JavaScript Error: "Made no progress during upload -- stopping" {file: "chrome://zotero/content/xpcom/sync/syncEngine.js" line: 1383}]

[JavaScript Error: "HTTP POST https://api.zotero.org/users/6481521/items failed with status code 500:

An error occurred"]

[JavaScript Error: "Row 156 not found"]

[JavaScript Error: "Error 500 for item F429JGDA in My Library:

ZoteroObjectUploadError: An error occurred"]

[JavaScript Error: "An error occurred" {file: "chrome://zotero/content/xpcom/sync/syncEngine.js" line: 1324}]

[JavaScript Error: "Error 500 for item GGMUHKFC in My Library:

ZoteroObjectUploadError: An error occurred"]

[JavaScript Error: "An error occurred" {file: "chrome://zotero/content/xpcom/sync/syncEngine.js" line: 1324}]

[JavaScript Error: "Error 500 for item 4KKPNTJ5 in My Library:

ZoteroObjectUploadError: An error occurred"]

[JavaScript Error: "An error occurred" {file: "chrome://zotero/content/xpcom/sync/syncEngine.js" line: 1324}]

[JavaScript Error: "Error 500 for item J9W78D27 in My Library:

ZoteroObjectUploadError: An error occurred"]

[JavaScript Error: "An error occurred" {file: "chrome://zotero/content/xpcom/sync/syncEngine.js" line: 1324}]

[JavaScript Error: "Error 500 for item WMTKEUR3 in My Library:

ZoteroObjectUploadError: An error occurred"]

[JavaScript Error: "An error occurred" {file: "chrome://zotero/content/xpcom/sync/syncEngine.js" line: 1324}]

[JavaScript Error: "Error 500 for item TW7NVXPI in My Library:

ZoteroObjectUploadError: An error occurred"]

[JavaScript Error: "An error occurred" {file: "chrome://zotero/content/xpcom/sync/syncEngine.js" line: 1324}]

[JavaScript Error: "Error 500 for item 7LIF5UP7 in My Library:

ZoteroObjectUploadError: An error occurred"]

[JavaScript Error: "An error occurred" {file: "chrome://zotero/content/xpcom/sync/syncEngine.js" line: 1324}]

[JavaScript Error: "Error 500 for item 4ZTHVUWQ in My Library:

ZoteroObjectUploadError: An error occurred"]

[JavaScript Error: "An error occurred" {file: "chrome://zotero/content/xpcom/sync/syncEngine.js" line: 1324}]

[JavaScript Error: "Error 500 for item NJYGVEIC in My Library:

ZoteroObjectUploadError: An error occurred"]

[JavaScript Error: "An error occurred" {file: "chrome://zotero/content/xpcom/sync/syncEngine.js" line: 1324}]

[JavaScript Error: "Error 500 for item VX3TWGCC in My Library:

ZoteroObjectUploadError: An error occurred"]

[JavaScript Error: "An error occurred" {file: "chrome://zotero/content/xpcom/sync/syncEngine.js" line: 1324}]

[JavaScript Error: "Made no progress during upload -- stopping" {file: "chrome://zotero/content/xpcom/sync/syncEngine.js" line: 1383}]

[JavaScript Error: "Made no progress during upload -- stopping" {file: "chrome://zotero/content/xpcom/sync/syncEngine.js" line: 1383}]

version => 5.0.96.2, platform => Win32, oscpu => Windows NT 10.0; WOW64, locale => en-US, appName => Zotero, appVersion => 5.0.96.2, extensions => ZotFile (5.0.16, extension), Zotero LibreOffice Integration (5.0.25.SA.5.0.96.2, extension), Zotero Word for Windows Integration (5.0.19.SA.5.0.96.2, extension), Better BibTex for Zotero (5.3.3, extension)

dstillman

Sorry — should be fixed now.