Upgrade StorageZotero desktop application won't open -- error / failure code 0x80520005
Hi all -
I am suddenly unable to open the Zotero desktop application on my MacBook Pro running MacOS Big Sur 11.2.3. I get the error message posted below.
The error window has two options: "quit" and "check for update." I updated Zotero and then got the same error message. I then re-downloaded Zotero and replaced the application, and still got the error message.
I'm assuming it's looking for a file related to Chrome and not finding it? Do I need to somehow delete / reset support / preference / auxiliary files?
thanks
*****
[Exception... "Component returned failure code: 0x80520005 (NS_ERROR_FILE_DESTINATION_NOT_DIR) [nsIFile.create]" nsresult: "0x80520005 (NS_ERROR_FILE_DESTINATION_NOT_DIR)" location: "JS frame :: chrome://zotero/content/xpcom/ipc.js :: Zotero.IPC</this.init :: line 36" data: no]
Zotero.IPC</this.init@chrome://zotero/content/xpcom/ipc.js:36:9
this.init<@chrome://zotero/content/xpcom/zotero.js:382:7
From previous event:
ZoteroService@file:///Applications/Zotero.app/Contents/Resources/components/zotero-service.js:352:7
@chrome://zotero/content/include.js:4:14
I am suddenly unable to open the Zotero desktop application on my MacBook Pro running MacOS Big Sur 11.2.3. I get the error message posted below.
The error window has two options: "quit" and "check for update." I updated Zotero and then got the same error message. I then re-downloaded Zotero and replaced the application, and still got the error message.
I'm assuming it's looking for a file related to Chrome and not finding it? Do I need to somehow delete / reset support / preference / auxiliary files?
thanks
*****
[Exception... "Component returned failure code: 0x80520005 (NS_ERROR_FILE_DESTINATION_NOT_DIR) [nsIFile.create]" nsresult: "0x80520005 (NS_ERROR_FILE_DESTINATION_NOT_DIR)" location: "JS frame :: chrome://zotero/content/xpcom/ipc.js :: Zotero.IPC</this.init :: line 36" data: no]
Zotero.IPC</this.init@chrome://zotero/content/xpcom/ipc.js:36:9
this.init<@chrome://zotero/content/xpcom/zotero.js:382:7
From previous event:
ZoteroService@file:///Applications/Zotero.app/Contents/Resources/components/zotero-service.js:352:7
@chrome://zotero/content/include.js:4:14