I updated my windows 10 version last night and today am having the same problem where in word I click 'add/edit citation' and can type in the author's name to find the reference in zotero. It looks like it is working (loading) after selecting article I want to cite....then zotero suddenly closes.
NB I have since restored to previous version of windows but no improvement
NB I have since restored to previous version of windows but no improvement
Does this happen in a new, empty document?
How long until Zotero closes?
If you look in Task Manager while this is happening, does Zotero's RAM usage grow?