Report ID 24070841
Hi everyone
I'm getting a red ! next to the refresh button in the Mac desktop app, and when I click it, it gives the message 'Request timed out'. I've been able to add references to the app, which are pulling through as citations into LibreOffice, but I've just gone into the Zotero web library and realised my new references have not been added.
Can anyone help please? Thank you!
I'm getting a red ! next to the refresh button in the Mac desktop app, and when I click it, it gives the message 'Request timed out'. I've been able to add references to the app, which are pulling through as citations into LibreOffice, but I've just gone into the Zotero web library and realised my new references have not been added.
Can anyone help please? Thank you!
It probably won't help, but have you tried restarting your computer?
If this is a laptop, are you able to try from another network to see if it still happens?
If you create a new Zotero profile (e.g., "Test"), can you sync with that? (You can disable file syncing in that profile so that you don't download a copy of all your files)