Zotero citation errors in Big Sur in Word on Mac

Since I upgraded to Big Sur, Zotero has been hit or miss on my footnotes (Chicago 17 full note). Sometimes I get an error message and no footnote citation, just the error message. Sometimes I get an error message but I do get a citation. I'm writing my dissertation and started it months ago pre-Big Sur update, so I have a document I'm continuously adding text to. On my older Mac, which can't be updated to Big Sur, everything works just fine. Any help would be greatly appreciated. Thank you!
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