Upgrade StorageFile storage quota "reached" but only 2 GB out of 6 GB used
I have the message "You have reached your Zotero File Storage quota" but only 2.1 GB out of the 6 GB has been used.
This may be my own fault. I paid for 2 GB thinking that would be enough but then found it was just exceeded so then I paid for the 6 GB on the same day. The Zotero Storage page registers 6 GB as my current plan but maybe this has not been corrected from 2 GB in relation to using Zotero on my devices?
Please can you help resolve this as soon as possible.
This may be my own fault. I paid for 2 GB thinking that would be enough but then found it was just exceeded so then I paid for the 6 GB on the same day. The Zotero Storage page registers 6 GB as my current plan but maybe this has not been corrected from 2 GB in relation to using Zotero on my devices?
Please can you help resolve this as soon as possible.
It doesn't look like you should have any storage quota problems now, but it can sometimes take a few minutes for quota changes to be reflected everywhere.