Some references don't appear on my online library

MayaSG

Dear all,

I'm new on this forum and I thank you by advance for your precious help.

Here's my problem: I have noticed that some of my references (and attached files) don't appear on my online library. Of course I have a backup on an USB key, but I would like to know why my online backup isn't working well, and if possible, how to fix it...

Once again, many thanks and sorry if this question has already been asked.

Best regards,

Maya, from France.

dstillman

See Changes Not Syncing.

MayaSG

Hello, I did it but haven't found any solution to my problem...

MayaSG

[JavaScript Error: "The connection to wss://stream.zotero.org/ has terminated unexpectedly. Some data may have been transferred." {file: "chrome://zotero/content/xpcom/streamer.js" line: 155}]

[JavaScript Error: "WebSocket connection closed: 1006 "]

[JavaScript Error: "WebSocket connection closed: 1006 "]

[JavaScript Error: "HTTP POST https://api.zotero.org/users/5072022/items/XJ5289UA/file failed with status code 500:

An error occurred"]

[JavaScript Error: "HTTP POST https://api.zotero.org/users/5072022/items/XJ5289UA/file failed with status code 500:

An error occurred"]

[JavaScript Error: "HTTP POST https://api.zotero.org/users/5072022/items/XJ5289UA/file failed with status code 500:

An error occurred"]

[JavaScript Error: "Request timed out"]

[JavaScript Error: "Upload request 1/XJ5289UA failed"]

[JavaScript Error: "Request timed out"]

[JavaScript Error: "The connection to wss://stream.zotero.org/ has terminated unexpectedly. Some data may have been transferred." {file: "chrome://zotero/content/xpcom/streamer.js" line: 155}]

[JavaScript Error: "WebSocket connection closed: 1006 "]

[JavaScript Error: "The connection to wss://stream.zotero.org/ has terminated unexpectedly. Some data may have been transferred." {file: "chrome://zotero/content/xpcom/streamer.js" line: 155}]

[JavaScript Error: "WebSocket connection closed: 1006 "]

[JavaScript Error: "The connection to wss://stream.zotero.org/ has terminated unexpectedly. Some data may have been transferred." {file: "chrome://zotero/content/xpcom/streamer.js" line: 155}]

[JavaScript Error: "WebSocket connection closed: 1006 "]

[JavaScript Error: "The connection to wss://stream.zotero.org/ has terminated unexpectedly. Some data may have been transferred." {file: "chrome://zotero/content/xpcom/streamer.js" line: 155}]

[JavaScript Error: "WebSocket connection closed: 1006 "]

[JavaScript Error: "The connection to wss://stream.zotero.org/ has terminated unexpectedly. Some data may have been transferred." {file: "chrome://zotero/content/xpcom/streamer.js" line: 155}]

[JavaScript Error: "WebSocket connection closed: 1006 "]

version => 5.0.95, platform => MacIntel, oscpu => Intel Mac OS X 10.14, locale => fr-FR, appName => Zotero, appVersion => 5.0.95, extensions => Zotero LibreOffice Integration (5.0.25.SA.5.0.95, extension), Zotero Word for Mac Integration (5.0.30.SA.5.0.95, extension)

dstillman

We need the information requested on the linked page.