zotero could not get the book information with various ways

I need to collect the information of a book with isbn: 9781119413301

In Zotero, I tried to get the information with "Add Item(s) by Identifier", and Zotero return:

Zotero could not find a record for the specified identifier. Please verify the identifier and try again.

And then I tried to get the information from the Amazon with the link below:
https://www.amazon.com/Biogeochemical-Cycles-Ecological-Environmental-Geophysical/dp/1119413303

I tried it Zotero Connector with Firefox, Chrome and Edge, all failed. It always stayed on the "Saving to", and did not feedback any information.

Is it related to my network speed?
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