Fix for Word plugin not showing up
dstillman
Zotero Team
This discussion was created from comments split from: Word cannot connect to Zotero. Please make sure Zotero is open and running..
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Upgrade Storage
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BLUF:
In Word- Go to File>Options>trust center>trusted locations>
if it's blank or lists a path (folder) absent the zotero plug-in, modify it accordingly...
C:\Users\::username::\AppData\Roaming\Microsoft\Word
(I trusted all subfolders)
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I first Went through the entire re-install according to:
https://www.zotero.org/support/word_processor_plugin_manual_installation#locating_your_word_startup_folder --> **helpful but didn't work**
From Zotero Help page:
"The default location of the Startup folder is C:\Users\::username::\AppData\Roaming\Microsoft\Word\Startup, where ::username:: is your computer username. The AppData folder may be hidden on your system, but you can get there by opening the Windows File Explorer, typing %AppData% in the address bar, and pressing Enter, which will take you into the Roaming directory. From there you can navigate to Microsoft\Word\Startup.