Text in Notes Section Randomly (and Consistently) Disappears

Smileym3 · February 22, 2021

While typing notes in the notes section of Zotero, entire lines of newly typed text will a deleted and the cursor will appear at the top of the notes window. Text seems to be preserved by hitting enter, which moves the cursor to a new line, and then pressing back space to return the cursor the end of the newly typed line of text (in case this information helps identify the source of the problem).

Please help. Zotero is basically unusable with this glitch.

dstillman · February 22, 2021

Can you provide a Debug ID for this happening?

Smileym3 · February 22, 2021

Here is the debug ID:
D842580212

dstillman · February 22, 2021

Oh, this is an embedded attachment note. There's a known issue where this can happen for those during an auto-sync. I'd recommend using regular notes instead for now.

Smileym3 · February 22, 2021

thank you for looking into this for me! It's greatly appreciated.

mghaz · March 18, 2021

Same problem here. As I am typing a note, seemingly randomly the recent few lines of text are just randomly deleted. It's extremely frustrating.

I did not have debugging enabled (oops), but I just reported the Error with Report# 1724768459. I have debugging now enabled, so I will have a code.

I am unable to preserve the text by hitting enter and back space (though I wish I could).

I have no idea whether I am using an 'embedded attachment note' or how to switch to a normal note. Would love to know how to do that (and what the tradeoffs of doing that are).

dstillman · March 18, 2021

https://forums.zotero.org/discussion/comment/378250/#Comment_378250