my bibliography has been disabled. how do i fix this?

adajacqueline · February 5, 2021

Hello, my bibliography has been disabled and i can not enable it. this message pops up:

Automatic citation updates are disabled. To see the bibliography, click Refresh in the Zotero tab

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please let me know how to fix this.

thank you

adamsmith · February 5, 2021

Have you clicked "Refresh" and that didn't work?

adajacqueline · February 5, 2021

@adamsmith
yes i have and it did not work

dstillman · February 8, 2021

First, to understand, that's from this feature:

https://www.zotero.org/support/kb/citations_underlined

If nothing happens when you click Refresh, you (or someone else) may have saved the file in the wrong format while it was displaying those temporary citations, causing them to turn into flat text. You can check whether they're fields or flat text by toggling field codes.

If it is flat text, you can just delete the bibliography and reinsert it, but there's a good chance all of your citations are similarly flattened, so you may need to revert to a backup of the document from before the citations were flattened.