Personal communication and MLA style

There seems to be a glitch in that zotero is missing out information when I input entries that are 'personal communication'. I have manually inputted information regarding emails - these are conversations, not interviews. MLA requires me to indicate recipient but zotero leaves this info out. These do not appear correctly in the biblio - the detail of the recipient and whether it is an email. Similarly in the interview section, zotero leaves out the medium- phone, etc. I can't understand what I am doing that is wrong. Would be very grateful if anyone has advice.
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