2.0b7 bug: file not found for item 113
Error ID: 1818987742
Summary: File not found for item 113 after processing download in Zotero.Sync.Storage.processDownload()
This happened when I upgraded from 2.0b5 or 6 (not sure) to 2.0b7. I also notice that some tabs, such as that for adding a note, disappears.
Currently, I cannot sync or add a new note, but can still read existing notes.
Please let me know if you know how to solve this issue.
I am using Firefox 3.0.13 on Ubuntu 9.04.
Many thanks,
Pinyo
Summary: File not found for item 113 after processing download in Zotero.Sync.Storage.processDownload()
This happened when I upgraded from 2.0b5 or 6 (not sure) to 2.0b7. I also notice that some tabs, such as that for adding a note, disappears.
Currently, I cannot sync or add a new note, but can still read existing notes.
Please let me know if you know how to solve this issue.
I am using Firefox 3.0.13 on Ubuntu 9.04.
Many thanks,
Pinyo
By the way, if you need any further information about the download error, please let me know.
Pinyo
There is no error message on my Ubuntu 9.04 anymore.
I am, however, not 100% sure if it did get new entries from my Windows machine because the sync process took much longer than usual.
To test, I switched to my Window machine and updated Zotero to 2.0b7.1. Unfortunately, I could not finish the test because I encountered a new problem. This time on my Windows XP 64-bit machine. Detail is shown below.
Report ID: 651995654
Summary: Error processing uploaded data (Report ID: 5e1fc49a)
Report ID: 2093225295
Summary: Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsIFile.create]
Debug ID: D89049386
Platform: Windows XP 64 bit, Firefox 3.5.3
I have a question about Zotero's error reporting system. If I enable debug log and an error occurs, do I need to submit debug info separately? Or, does Zotero always submit available debug info, if available?
Thank you,
Pinyo
Should this be a new thread?
best,