Unable to load translators and styles after downloading an update!!

joywash50
Report ID 860497770
Zotero was unable to load translators and styles.

I downloaded an update and now I'm getting this error! Help!
  • dstillman Zotero Team
    edited February 3, 2021
    [JavaScript Error: "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIZipReader.open]" {file: "chrome://zotero/content/xpcom/schema.js" line: 985}]
    Are you running any sort of third-party security software on this computer? If so, it may be interfering with Zotero. This is a very unusual error.

    If not, things to try:

    1) Restart your computer.

    2) If that doesn't help, redownload Zotero from the download page and reinstall it into Applications.

    3) If that doesn't help, try resetting translators from the Advanced → Files and Folders pane of the Zotero preferences.

    4) If that doesn't help, open your Zotero data directory, delete the 'translators' folder, and restart Zotero.

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