Can you try again and wait a bit longer before submitting the output? You can use View Output from the Debug Output Logging menu to see if anything is happening. The output you submitted had a pause of only about 10 seconds after the last line.
Thanks. One of your items has thousands of authors, which is slowing down the sync enough to cause a timeout.
We'll speed this up, but for now I've added a temporary workaround in the latest Zotero beta. You should be able to close Zotero, download the Windows ZIP, extract the files, run zotero.exe straight from there, and sync. Once the sync goes through, you should be able to return to 5.0.95.1 and delete the ZIP version.
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If so, can you provide a Debug ID (different from a Report ID) for a sync attempt that produces an error?
this is the debug ID D1950112344.
thanks for your help
thanks
We'll speed this up, but for now I've added a temporary workaround in the latest Zotero beta. You should be able to close Zotero, download the Windows ZIP, extract the files, run zotero.exe straight from there, and sync. Once the sync goes through, you should be able to return to 5.0.95.1 and delete the ZIP version.
i'm sorry. i still have the same issue. here is the debug ID D203932465 from my last testing with beta version.
thanks