Upgrade StorageIdeas for improving error message: "ErrorBackground sync resulted in conflict..."
"ErrorBackground sync resulted in conflict — manual sync required" is very clear but it could be improved.
Could you provide a link to a 'how to' in this error message? The user's immediate question is: how do I manually sync?
"Restore to/from Server + Manual Merge" from
http://www.zotero.org/support/kb/troubleshooting_sync_errors
answers this question (would be even better if it were labelled "How to Manually Sync").
That would help a lot!
This could be further improved by providing more context for the user. A common reason for this error is that they're using another library from another location. An error message worries the user more when they don't know it's normal.
In another forum post, I read that
"The error you're getting for the automatic sync ("Background sync resulted in conflict — manual sync required") is by design."
http://forums.zotero.org/discussion/8378/id-322791475-automatic-sync-wont-work/
Consider rewriting this message to indicate this: "Error: Not synched. Material from multiple libraries found. Please do a _manual sync_ to fix this." Or maybe you could come up with something even better!
Could you provide a link to a 'how to' in this error message? The user's immediate question is: how do I manually sync?
"Restore to/from Server + Manual Merge" from
http://www.zotero.org/support/kb/troubleshooting_sync_errors
answers this question (would be even better if it were labelled "How to Manually Sync").
That would help a lot!
This could be further improved by providing more context for the user. A common reason for this error is that they're using another library from another location. An error message worries the user more when they don't know it's normal.
In another forum post, I read that
"The error you're getting for the automatic sync ("Background sync resulted in conflict — manual sync required") is by design."
http://forums.zotero.org/discussion/8378/id-322791475-automatic-sync-wont-work/
Consider rewriting this message to indicate this: "Error: Not synched. Material from multiple libraries found. Please do a _manual sync_ to fix this." Or maybe you could come up with something even better!
-
dstillmanedited September 15, 2009Manual sync just means clicking the sync icon. In 2.0b7, if you try to sync a library that was previously synced with another user's account, you'll get a proper warning message.