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Zotero no longer working
hljackson
December 29, 2020
I have a Mac and Zotero has stopped working. I reloaded the app and still no luck. I use Chrome. What do people suggest I do?
dstillman
December 29, 2020
You'll need to say more.
https://www.zotero.org/support/reporting_problems
hljackson
December 29, 2020
The app just doesn't open. Shows up in the dock but bounces, stops and says application not responding force quit. No error report appears as the app never opened. I have done everything suggested in the link you sent.
dstillman
December 29, 2020
Restart your computer, and if that doesn't help redownload Zotero from the
download page
.
If it's still not working, we'd want the macOS version and a
log for Zotero startup
, using the terminal option at the bottom if necessary.
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https://www.zotero.org/support/reporting_problems
If it's still not working, we'd want the macOS version and a log for Zotero startup, using the terminal option at the bottom if necessary.