unable to load translators and styles

report ID 1878392872
It does not work, after resetting translators and styles and delete the styles and translators directories. Even I upload and then install the zotero, it doesn't help.
  • edited December 17, 2020
    [JavaScript Error: "Win error 32 during operation move on file C:\Users\[…]\Documents\ZOTERO\tmp\Epicurious.js (另一个程序正在使用此文件,进程无法访问。
    This is likely due to security software on your computer. There's nothing we can do about this on our end.
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