Error: zotero json[c.field] is undefined (Report-ID 358069163)

ghiozzo

Every time I start Zotero I am greeted with a red exclamation mark in the top-right corner. When I click on it, it says "My library: zotero json[c.field] is undefined".

I don't notice any malfunction, but I suppose under the hood there is some trouble that should be fixed. But what should I do?

Thanks!

dstillman

Can you generate debug output for Zotero startup through receiving the error using Help → Debug Output Logging → "Restart with Logging Enabled…", submit the output, and provide the Debug ID?

dstillman

You should also check your database integrity from the Advanced → Files and Folders pane of the Zotero preferences.

ghiozzo

Problem solved, thanks to your help.

1) checked database integrity. It said "no errors found". BUT: the red exclamation mark with the error-message has disappeared! So I think this step has already solved the issue.

2) I have restarted Zotero with activated logging and submitted the output: ID is D1970096626. BUT: I suppose that's not interesting anymore, since the issue seems to be solved.

dstillman

The integrity check would've have fixed anything — it was almost certainly just the restarting that did it.

If you see this again, let us know.

ghiozzo

it's odd though. I've been seeing this error for several weeks now, it's been greeting me each morning. So all these re-starts of Zotero never changed a thing. Now the integrity check, restart, and it's gone. Maybe just coincidence, but of course, from my perspective it seems like a logical consequence, because I changed one thing (integrity check) and immediately afterwards the problem was solved. Anyway, I'll be back if "it" comes back :-)