integration between zotero and google docs not working

Hello Zotero support team.

I have been using Zotero for the last 2 -3 years without issues, but it no longer works with Google Docs. Is there an update of Zotero that I may need to do?

Please can you help me?

Thank you.

Best regards,
Elena Maniatopoulou Hadjipanayi
  • report ID: 1819014508
  • [JavaScript Error: "Zotero: libc could not be loaded. Word processor integration and other functionality will not be available. Please post on the Zotero Forums so we can add support for your operating system." {file: "chrome://zotero/content/xpcom/ipc.js" line: 327}]

    [JavaScript Error: "couldn't open library /System/Library/Frameworks/Carbon.framework/Carbon: Cannot get error from NSPR." {file: "chrome://zotero/content/xpcom/utilities_internal.js" line: 2061}]
    Install the latest version of Zotero from the download page. The old version you're on doesn't work on Big Sur.

    You should also figure out why you're not receiving automatic updates (e.g., something on your computer blocking updates).
  • Thank you for your prompt response; amazing service!! Congrats!
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