Id: 1736494987 (couldn't open library; error 1114)
Just today, whenever I try to to add/edit a new footnote in Word - or access document preferences, refresh, or unlink citations - a dialog box pops up that says that the "Zotero experienced an error updating your document. Would you like to view troubleshooting instructions?"
I'm using Word on PC with Windows 10. (I also use Chrome with the extension.)
Both Zotero and MS Office are completely up to date as I have uninstalled/reinstalled both today trying to resolve this problem.
I've also tried saving the document with a new name, cutting and pasting it into a fresh document, turning off OneDrive and autosave, and trying out these functions in a completely different document. (There are no images or tables in my documents. There were tips related to these options in other forums.) The add-on for Word integration is already enabled in Zotero - checked there too.
Any other suggestions of things to try?
I'm using Word on PC with Windows 10. (I also use Chrome with the extension.)
Both Zotero and MS Office are completely up to date as I have uninstalled/reinstalled both today trying to resolve this problem.
I've also tried saving the document with a new name, cutting and pasting it into a fresh document, turning off OneDrive and autosave, and trying out these functions in a completely different document. (There are no images or tables in my documents. There were tips related to these options in other forums.) The add-on for Word integration is already enabled in Zotero - checked there too.
Any other suggestions of things to try?
C:\Program Files (x86)\Zotero\extensions\zoteroWinWordIntegration@zotero.org\resource\
is there a
libzoteroWinWordIntegration.dll
file in there? If not, start by reinstalling Zotero. If there is, you should see if you have any antivirus or other security software installed and whether it might be interfering with Zotero.I've updated everything I could find to update - WIndows, Office, etc. (Word does seem to know if Zotero is running or not - as it gives me a different error when Zotero isn't initialized and I try to make citations, as it always did.)
Also, this problem started just a few days ago. Prior to that I'd been running Zotero with Word without incident for about 3 years on this system. The change was sudden and unexpected. (And I believe must have to do with Word/Windows - I'm still looking into that, without success so far.)