Can't drag and drop from my library to group library
Hello,
I have created a group library but when I attempt to drag and drop collections or individual files from my library, a + icon appears and it looks like the drag and drop will work but nothing appears in my group library.
I am using the zotero desktop app, I am not transferring files that already exist in the group library (I emptied the trash and the group library is currently empty) and I have permission to create new files in the group library. Please help me fix this problem.
I ran a debug test and my debug ID is D382764711
Thanks
I have created a group library but when I attempt to drag and drop collections or individual files from my library, a + icon appears and it looks like the drag and drop will work but nothing appears in my group library.
I am using the zotero desktop app, I am not transferring files that already exist in the group library (I emptied the trash and the group library is currently empty) and I have permission to create new files in the group library. Please help me fix this problem.
I ran a debug test and my debug ID is D382764711
Thanks
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Upgrade Storage
Then check your database integrity from the Advanced → Files and Folders pane of the Zotero preferences and make sure it passes.
If the problem still occurs, does the collection already exist in the target group? If you just create a new collection with an item in it in your personal library and try to drag it, does it fail?