Upgrade StorageStorage Quota Issue
Hi-
I got the following error message while syncing: "You have reached your Zotero File Storage quota. Some files were not uploaded. Other Zotero data will continue to sync to the server.See your zotero.org account settings for additional storage options. Nasir - Cultural Foundations of Learning.pdf (10448 KB)"
I then deleted the Nasir-Cultural Foundations of Learning reference and PDF, deleted my trash, restarted my computer, restarted Zotero, and I still see same error. However,the Nasir article listed here is no where in my files currently after I deleted.
Plus, it says that I'm at 295MB when my quota is 300 so not sure why I'm seeing storage quota message.
Please advise.
Thanks!
Mele
I got the following error message while syncing: "You have reached your Zotero File Storage quota. Some files were not uploaded. Other Zotero data will continue to sync to the server.See your zotero.org account settings for additional storage options. Nasir - Cultural Foundations of Learning.pdf (10448 KB)"
I then deleted the Nasir-Cultural Foundations of Learning reference and PDF, deleted my trash, restarted my computer, restarted Zotero, and I still see same error. However,the Nasir article listed here is no where in my files currently after I deleted.
Plus, it says that I'm at 295MB when my quota is 300 so not sure why I'm seeing storage quota message.
Please advise.
Thanks!
Mele
-
melewOk--just fixed the issue. I had emptied my computer trash thinking that was where it was being held. I didn't realize I needed to dump Zotero trash as well.