I cannot access my pdf files on Zotero web library (unlimited storage)

maurone

Hello, I have unlimited Zotero storage and sync from the local computer apparently without any error. But once I go to the web library the attachment won't open. In the attachment panel, the pdf is "greyed".

This is the debug ID after reset file sync history, sync, and successful opening of the file locally:
D1976927343

This is the URL from the web library where I am not able to access the file:
https://www.zotero.org/maurone/library


Thanks a lot in advance for any help
Mauro

dstillman

File sync is not enabled for My Library

You disabled file syncing for your personal library in the Sync preferences.

maurone

Thank you. Excuse me where can I enable file syncing?

adamsmith

In the sync tab of the Zotero preferences: https://www.zotero.org/support/preferences/sync

maurone

probably I got it thanks it was set on webdav