Upgrade StorageCan't synchronize ... or anything else...
Hey! I downloaded Zotero yesterday and I have several problems... but for now let's talk about Zotero... ;)
Firstly I can't synchronize the "downloaded zotero" (mac version). Uploaded stuff (nbib, & ris) do not appear in zotero.org (after clicking the green, round "synchronize button" on the left.).
I just get the information : obj.toJSON is not a function and the ID 1625991640 .
That is the main issue now.
Before, I tried to upload the stuff directly in zotero.org but it didn't "read" or "opened" the files with the single citations in it. The file itself seemed like a citation, it just looked like a "mail attachment". (I.e. just the name, clicking on it: the file downloaded back on my laptop downloads)
Uploading the files in "downloaded-Zotero" over a windows laptop worked. But here the files automatically uploaded themselves in my library and I couldn't drag and drop files into a group library (were I can do anything else like upload files -showing up like unopened mail attachments- and erase things, i.e. I have admin permissions)
I swapped my laptop (not a Mac, with Zotero+Firefox plug-in downloaded) with the Mac of my family member... so whatever solution will be easier... I'm in and can re-swap
Thank you so much and stay healthy!
Firstly I can't synchronize the "downloaded zotero" (mac version). Uploaded stuff (nbib, & ris) do not appear in zotero.org (after clicking the green, round "synchronize button" on the left.).
I just get the information : obj.toJSON is not a function and the ID 1625991640 .
That is the main issue now.
Before, I tried to upload the stuff directly in zotero.org but it didn't "read" or "opened" the files with the single citations in it. The file itself seemed like a citation, it just looked like a "mail attachment". (I.e. just the name, clicking on it: the file downloaded back on my laptop downloads)
Uploading the files in "downloaded-Zotero" over a windows laptop worked. But here the files automatically uploaded themselves in my library and I couldn't drag and drop files into a group library (were I can do anything else like upload files -showing up like unopened mail attachments- and erase things, i.e. I have admin permissions)
I swapped my laptop (not a Mac, with Zotero+Firefox plug-in downloaded) with the Mac of my family member... so whatever solution will be easier... I'm in and can re-swap
Thank you so much and stay healthy!
Can you provide a Debug ID (different from a Report ID) for a sync attempt that results in an error?
After doing that, there's a good chance that just restarting Zotero will fix this.
I'll try the restart debug Id.
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Maybe more — you should search. If they're duplicates and you delete them, don't forget to empty the trash.
It's from a pubmed search, I clicked on send to citation manager, created a nbib file and wanted to upload that
But for the immediate problem you should fix the items.
But you're checking for that item on a different computer from the one that was triggering the sync error. Since the item couldn't actually be uploaded, it would only exist on the computer where it was created.
But now a pop up opened while trying to close zotero: Zotero has no access to login/access data probably because of a damaged login data base. I should close Zotero and erase cert9.db, key.db and logins.json from my profile file and re-login in the synchronisation settings
But where and how do i find mentioned files?
Would it help to uninstall and re-install Zotero?
Uninstalling won’t help here (it generally doesn’t).
In any case, let us know once you're trying to sync again and we can see if you're currently getting any errors.
Some articles of symposiums had to long "abstract-values" (abstracts were too long)- so I shortened them ... and now it works.
So you were right and I just needed a little to get it right...