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Error message: Parent item cannot be a note or attachment
sustagbw
September 29, 2020
I get the error message "Parent item cannot be a note or attachment" any time I open Zotero with syncing enabled.
dstillman
September 29, 2020
Can you provide a
Debug ID
for a sync attempt that produces this error?
sustagbw
September 29, 2020
Thanks for responding so quickly. Here is the Report ID:1383779777
dstillman
September 29, 2020
That's a Report ID. We need a
Debug ID
.
fjdiezguerra
October 13, 2020
I have the same error message at startup
I submitted Debug ID D196245617
Thanks
Javier
dstillman
October 14, 2020
Thanks — looking into this.
dstillman
October 14, 2020
@sustagbw
,
@fjdiezguerra
: This should be fixed in the next version, but for now you should be able to fix it by checking your database integrity from the Advanced → Files and Folders pane of the Zotero preferences and fixing errors detected.
fjdiezguerra
October 16, 2020
Thanks
@dstillman
.
It worked!
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Ok
I submitted Debug ID D196245617
Thanks
Javier
It worked!