Report ID: 2055917326 Sync Error w/ two PCs
I have zotero 2.0b6.5 running on two PC using one account. We have a WebDAV account that is synced to both PCs.
The sync button on first PC now is showing the yellow triangle symbol (when I scroll over, it dialogs "Sync with Zotero Server. Last error: background sync resulted in conflict - manual sync required.)
If I just hit the sync button on this first PC...i get
Error: Source item for keyed source doesn't exist in Zotero.Item.getSource()
Then after a few more moves, in center window of Zotero, a message that reads "an error has occured. Please restart FoxFire."
I have tried the "Restore to/from Server + Manual Merge" as describe at the bottom of the page at:
http://www.zotero.org/support/kb/troubleshooting_sync_errors
Even so, at the sync, still get the error:
Source item for keyed source doesn't exist in Zotero.Item.getSource()
Full sync had the same result.
Perhaps this is due to newer items saved on 2nd PC c drive (rather than webDAV) not accessable to first PC?
Thanks for looking into this.
The sync button on first PC now is showing the yellow triangle symbol (when I scroll over, it dialogs "Sync with Zotero Server. Last error: background sync resulted in conflict - manual sync required.)
If I just hit the sync button on this first PC...i get
Error: Source item for keyed source doesn't exist in Zotero.Item.getSource()
Then after a few more moves, in center window of Zotero, a message that reads "an error has occured. Please restart FoxFire."
I have tried the "Restore to/from Server + Manual Merge" as describe at the bottom of the page at:
http://www.zotero.org/support/kb/troubleshooting_sync_errors
Even so, at the sync, still get the error:
Source item for keyed source doesn't exist in Zotero.Item.getSource()
Full sync had the same result.
Perhaps this is due to newer items saved on 2nd PC c drive (rather than webDAV) not accessable to first PC?
Thanks for looking into this.