Error report moving doc from google docs to libreOffice Sept 11, 2020

Report ID: 244631656
operating system: Ubuntu 18.04.4 LTS
word processor version: LibreOffice

When I try to move a document from google docs to libreOffice, I get an error.

Steps to reproduce:

1. Open zotero
2. Create document in google docs with citations and bibliography
3. Create a copy of google doc
4. Select from menu Zotero>switch word processors
5. Download .odt file
6. open .odt file in libreOffice
7. Click refresh from zotero tool bar
8. Click restore citations
9. Get error "Zotero experienced an error updating your document"

Note that it works to go from libreOffice to google documents
  • Have you tried in a newer version of LibreOffice? The version you're using is almost two years old.
  • No I have not. I just update my computer when it prompts me or through apt get update & apt get upgrade. If I get a chance to try I will and report back.
  • The document you sent us imported fine with LibreOffice
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