Portion of Notes disappears
For some time now, I've been noticing a problem when I am typing a long Note. I am often typing without looking at the screen, and have assumed I was causing the problem with my own typing, but today I saw it happen and realized it was not my action that triggered it. Here's what happens.
When I have been typing in a note for a while, suddenly, I find the cursor back up at the top of the note, in front of the first letter there. The last paragraph I typed is gone. When I try to do a Ctl-Z to undo the deletion, it instead deletes the next to the last thing I typed. I can restore that with a Ctl-Y, but I can't get back the paragraph that was deleted originally.
This has happened on two different laptops. I am on Windows 10 on both. I am on Zotero 5.0.89.
When I have been typing in a note for a while, suddenly, I find the cursor back up at the top of the note, in front of the first letter there. The last paragraph I typed is gone. When I try to do a Ctl-Z to undo the deletion, it instead deletes the next to the last thing I typed. I can restore that with a Ctl-Y, but I can't get back the paragraph that was deleted originally.
This has happened on two different laptops. I am on Windows 10 on both. I am on Zotero 5.0.89.
(There's a known issue where note text can be lost if you're typing an embedded attachment note while the PDF is still being indexed, but that doesn't sound like your situation.)
In the past, I could always tell when the error happened because I type the date at the top of the window, but after the error, it has been pushed down by newer text above it. Sometime in the typing, the window refreshes itself and puts the cursor at the top. Whatever I was typing during that few seconds of refreshing (syncing, I suppose) is gone and cannot be recovered. The last thing I typed is at the top of the screen--above the date and earlier typing. I knew that was happening, but today, I saw something else.
This is the first time it has happened with the Debug Output Logging turned on. I thought I had caught it. But when I closed the separate window to get back to the main window, I realized the main window had already closed. Zotero had seemingly shut down, leaving me typing in the separate window. So the debug output was gone. Interestingly, though, when I reopened Zotero, the last typing I did is there.
I don't know if this helps in the analysis, but there it is. I hope it helps.