Troubleshooting Translatoer Issue

moonlight2003 · August 19, 2020

Zotero works well in Amazon.
But the Troubleshooting error occurs in this library site.
Can you fix it?

https://www.fuller.edu/

Thank you.

dstillman · August 19, 2020

Can you provide a full example URL where you're getting an error?

moonlight2003 · August 19, 2020

I am sorry.
I left a wrong link.
This is the correct library link.

https://library.fuller.edu/

Thank you.

adamsmith · August 19, 2020

Sample URL e.g. https://fuller.on.worldcat.org/external-search?queryString=test&t=all&count=100&dblist=283%2C197%2C1674#/oclc/787844641
It's a worldcat discovery service catalog

moonlight2003 · August 19, 2020

Got it!

A full example URL:

https://fuller.on.worldcat.org/search?sortKey=LIBRARY&databaseList=&queryString=anatomy+of+the+sacred&changedFacet=&overrideStickyFacetDefault=&stickyFacetsChecked=on&selectSortKey=LIBRARY&overrideGroupVariant=&overrideGroupVariantValue=&scope=&format=all&year=all&yearFrom=&yearTo=&author=all&topic=all&database=all&language=all#/oclc/34919664

Thank you.

dstillman · August 19, 2020

RIS export is broken on the site. You can see it yourself: on that page, go to Cite and click Export to RIS. You'll get (or at least I get) an error page:

A system error occurred.

Try again later. If problem repeats and you are speaking with an OCLC representative, your request ID is 03cfc300-1002-4a00-9bf4-777a22389754

moonlight2003 · August 19, 2020

Now, it works!

Thank you so much!