corrections disappear / authors and editors appear twice

edited July 31, 2020
We are having trouble with our zotero entries in the zotero app (mac).
Whenever we correct an entry, other people using the same groub library can see the change made. But sometimes, when we close and reopen zotero, we can only see an older version (which does not necessarily correspond to the first version made) of the entry but not the recently corrected one.
Additionally, sometimes (not in every case!) editors and authors appear twice.
Unfortunaley, we are unable to 'understand' and classify this problem.

Thank you in advance for your comments/help!
  • Can you take some screenshots that show what you're describing, upload them somewhere (e.g., Dropbox), and provide a link here?

    We have uploaded two screenshots with this link. Hopefully, it will show the problem we have and that there is a difference in the server version and the client version of zotero even though the date modified appears to be the same and everything is synchronized...
  • @reilfort: That looks like a bug, possibly due to a sync conflict being resolved incorrectly (e.g., if authors were changed at the same time on both sides). Do you recall the steps that led to that occurring? Presumably the "Test, Test" and "T, T" names were added later?

    Can you select that item locally, go to Tools → Developer → Run JavaScript, paste in this code, and run it, and then email the output to with a link to this thread?

    var item = ZoteroPane.getSelectedItems()[0];
    var version = await Zotero.Sync.Data.Local.getLatestCacheObjectVersion('item', item.libraryID, item.key)
    return (await Zotero.Sync.Data.Local.getCacheObject('item', item.libraryID, item.key, version));
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