corrections disappear / authors and editors appear twice

edited 11 days ago
We are having trouble with our zotero entries in the zotero app (mac).
Whenever we correct an entry, other people using the same groub library can see the change made. But sometimes, when we close and reopen zotero, we can only see an older version (which does not necessarily correspond to the first version made) of the entry but not the recently corrected one.
Additionally, sometimes (not in every case!) editors and authors appear twice.
Unfortunaley, we are unable to 'understand' and classify this problem.

Thank you in advance for your comments/help!
Hannah
  • Can you take some screenshots that show what you're describing, upload them somewhere (e.g., Dropbox), and provide a link here?
  • https://we.tl/t-eJTBQXroaY

    We have uploaded two screenshots with this link. Hopefully, it will show the problem we have and that there is a difference in the server version and the client version of zotero even though the date modified appears to be the same and everything is synchronized...
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