Zotero tells me there is a error updating the document

ReportID:2126355540

Output logging:
[JavaScript Error: "The operation couldn't be completed. (OSStatus error -1728.) @[setTextRaw:field.m:436]" {file: "file:///Applications/Zotero.app/Contents/Resources/extensions/zoteroMacWordIntegration@zotero.org/components/zoteroMacWordIntegration.js" line: 230}] version => 5.0.88, platform => MacIntel, oscpu => Intel Mac OS X 10.12, locale => zh-CN, appName => Zotero, appVersion => 5.0.88, extensions => Zotero Word for Mac Integration (5.0.27.SA.5.0.88, extension), Zotero LibreOffice Integration (5.0.23.SA.5.0.88, extension), Shockwave Flash (32.0.0.387, plugin)


When I add citation in MS word for mac, Zotero tells me there is a error updating the document


Steps to reproduce:
1. Open MS word for mac version16.30
2. Type some words
3. Click 'Zotero' on top bar(I have already install)
4. Click 'Add/Edit citation'
5. The style option windows alert successfully
6. I choose 'AMA 11th edition'
7. Then the document chosen window is also alert successfullly
8. I choose one of the citation
9. Then, a error occurred - it says 'zotero experienced an error updating your document'

version details:
MacOS 10.12
MS word 16.30
zotero version 5.0.88

  • Word 16.30 is out of date. You should start by upgrading to the latest version.

    If you're still having trouble after upgrading, we'd want to see a Debug ID (different from a Report ID) for this, and we'd want to know if it happens with all citation styles or only a specific one.
  • @medzhx: Also, you should upgrade macOS. All Macs that can run Sierra can run High Sierra.
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