Upgrade StorageZotero tells me there is a error updating the document
ReportID:2126355540
Output logging:
[JavaScript Error: "The operation couldn't be completed. (OSStatus error -1728.) @[setTextRaw:field.m:436]" {file: "file:///Applications/Zotero.app/Contents/Resources/extensions/zoteroMacWordIntegration@zotero.org/components/zoteroMacWordIntegration.js" line: 230}] version => 5.0.88, platform => MacIntel, oscpu => Intel Mac OS X 10.12, locale => zh-CN, appName => Zotero, appVersion => 5.0.88, extensions => Zotero Word for Mac Integration (5.0.27.SA.5.0.88, extension), Zotero LibreOffice Integration (5.0.23.SA.5.0.88, extension), Shockwave Flash (32.0.0.387, plugin)
When I add citation in MS word for mac, Zotero tells me there is a error updating the document
Steps to reproduce:
1. Open MS word for mac version16.30
2. Type some words
3. Click 'Zotero' on top bar(I have already install)
4. Click 'Add/Edit citation'
5. The style option windows alert successfully
6. I choose 'AMA 11th edition'
7. Then the document chosen window is also alert successfullly
8. I choose one of the citation
9. Then, a error occurred - it says 'zotero experienced an error updating your document'
version details:
MacOS 10.12
MS word 16.30
zotero version 5.0.88
Output logging:
[JavaScript Error: "The operation couldn't be completed. (OSStatus error -1728.) @[setTextRaw:field.m:436]" {file: "file:///Applications/Zotero.app/Contents/Resources/extensions/zoteroMacWordIntegration@zotero.org/components/zoteroMacWordIntegration.js" line: 230}] version => 5.0.88, platform => MacIntel, oscpu => Intel Mac OS X 10.12, locale => zh-CN, appName => Zotero, appVersion => 5.0.88, extensions => Zotero Word for Mac Integration (5.0.27.SA.5.0.88, extension), Zotero LibreOffice Integration (5.0.23.SA.5.0.88, extension), Shockwave Flash (32.0.0.387, plugin)
When I add citation in MS word for mac, Zotero tells me there is a error updating the document
Steps to reproduce:
1. Open MS word for mac version16.30
2. Type some words
3. Click 'Zotero' on top bar(I have already install)
4. Click 'Add/Edit citation'
5. The style option windows alert successfully
6. I choose 'AMA 11th edition'
7. Then the document chosen window is also alert successfullly
8. I choose one of the citation
9. Then, a error occurred - it says 'zotero experienced an error updating your document'
version details:
MacOS 10.12
MS word 16.30
zotero version 5.0.88
This is an old discussion that has not been active in a long time. Before commenting here, you should strongly consider starting a new discussion instead. If you think the content of this discussion is still relevant, you can link to it from your new discussion.
If you're still having trouble after upgrading, we'd want to see a Debug ID (different from a Report ID) for this, and we'd want to know if it happens with all citation styles or only a specific one.