Word processors won't connect
I have a Macbook Pro. I've downloaded Zotero okay, but I can't seem to download any of the browser connectors (Chrome, Firefox, or Safari). I get this error message each time I try, and no connector appears on the Word home screen.
Installation could not be completed because an error occurred.
[Exception... "The file Zotero.dot couldn't be opened because there is no such file. @[setTemplateTypeCreator:install.m:223]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: file:///Applications/Zotero.app/Contents/Resources/extensions/zoteroMacWordIntegration@zotero.org/components/zoteroMacWordIntegration.js :: checkStatus :: line 230" data: no]
I just spent an hour on the phone with the Apple people, and they couldn't help either, and Zotero does not have online of phone help.
Have you run into this? Any suggestions?