Adding multiple sources would appear as one number citation only.

I wish to get urgetn support please.
Zotero worked brilliantly with me in previous documents, I am currently writing a new article, and I always like the endnotes format with chicago, however, it only shows one number which contains two references in stead of two numbers for both references. I then tried to use the Nature style which worked well, however, I only saw numbers next to the paragraph, references were niether listed as footnotes nor as endnotes, they disappeared.
Please help

my micorosoft word version is 2016 thank you
  • For Nature and other numeric styles, the references appear in the bibliography. Move your cursor to the end of the document and click "add bibliography"
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