Report ID: 963387475
I've been having a new issue with Zotero Connector (for Firefox) yesterday and today: when I import an article, it will create an entry but will hang on the snapshot and PDF import functions. I can go to a new site and repeat the same process, so it's not like the extension will crash, it just never finishes importing the attachments. Is there a recommended way of dealing with this? I noticed the extension was updated in the last week: could it be related to the update?
I ran the scenario again with logging on and submitted my output (Debug ID: D1200969261).
https://www.zotero.org/support/kb/incomplete_cert_chain
(As explained there, if you paste the proxy domain from the error message into the SSL Labs test, you'll see that it says "Chain Issues: Incomplete".)