Upgrade StorageProblems with an upload PDF!
Hello friends. I have a sync issue and I don't know how to fix it.
I uploaded a PDF file and then downloaded it on the IOS app (PaperShip) ... But now I can't delete it from my app. I was able to delete it in the descktop program, but an 'error' still appears and asks me to send the report to the forum.
This is the message that appears when synchronizing:
"[JavaScript Error: "Download request 1/L3BFU2ZG failed"]
[JavaScript Error: "Win error 32 during operation remove on file C:\Users\marco\Zotero\storage\L3BFU2ZG\L3BFU2ZG.pdf (O arquivo já está sendo usado por outro processo.
)" {file: "(unknown module)" line: 0}]
[extra output removed]
version => 5.0.86, platform => Win32, oscpu => Windows NT 10.0; WOW64, locale => en-US, appName => Zotero, appVersion => 5.0.86, extensions => Zotero LibreOffice Integration (5.0.22.SA.5.0.86, extension), Zotero Word for Windows Integration (5.0.14.SA.5.0.86, extension)"
can anybody help me?
Thank you!
I uploaded a PDF file and then downloaded it on the IOS app (PaperShip) ... But now I can't delete it from my app. I was able to delete it in the descktop program, but an 'error' still appears and asks me to send the report to the forum.
This is the message that appears when synchronizing:
"[JavaScript Error: "Download request 1/L3BFU2ZG failed"]
[JavaScript Error: "Win error 32 during operation remove on file C:\Users\marco\Zotero\storage\L3BFU2ZG\L3BFU2ZG.pdf (O arquivo já está sendo usado por outro processo.
)" {file: "(unknown module)" line: 0}]
[extra output removed]
version => 5.0.86, platform => Win32, oscpu => Windows NT 10.0; WOW64, locale => en-US, appName => Zotero, appVersion => 5.0.86, extensions => Zotero LibreOffice Integration (5.0.22.SA.5.0.86, extension), Zotero Word for Windows Integration (5.0.14.SA.5.0.86, extension)"
can anybody help me?
Thank you!
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dstillmanDo you have the PDF open in a PDF reader on your system?
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marcomarrero12317I think I solved the problem. I deleted everything that was in the cache memory of the app (PaperShip), logged out and logged in again. And it worked!
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